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FAQ
FREQUENTLY ASKED QUESTIONS

  • How do I know if I really need a professional organizer?
    If any of these following statements resonate with you, my services may be helpful to you: I try to declutter or organize and become overwhelmed and give up. I avoid inviting guests over because I am embarrassed of my space or I need to hide clutter to make my home presentable to company. I avoid certain areas of my home because they overwhelm and/or depress me. I dread coming home because of the clutter or disorganization. I often cannot find what I need and/or lose items. I have piles of to-do items but can't seem to find the time to address them. I am going through or plan to go through a life transition (downsizing, transitioning to a tiny home, a new baby, a divorce, etc.) I want to try a new hobby but there is nowhere to do so. I feel stuck, I know I can do it but I need some guidance on how to get the ball rolling and momentum to keep it rolling in the right direction. I want to downsize but the thought of discarding anything gives me extreme anxiety and dread. If you are still unsure contact me for a phone consultation and we can discuss your personal situation and what decluttering/organizing could do for you now and how it may also benefit you long after we work together.
  • How many sessions will I need?
    There are many factors that go into how long it will take to declutter and/or organize your space, here are a few for example: How many items are in each area or category Will be working together or will you want a full service service? How focused you stay while sifting through your belongings (it can be difficult not to reminisce) If there are distractions (children, animals, spouse, friends, etc.) If you want homework between sessions How motivated you are to complete the homework assigned between sessions How well you follow the recommended process If you decided to purchase organizing elements or upcycle existing elements When we do a home walk-through consultation, I will give you a rough estimation based on my experience. Not all homes are cluttered equally, so take my educated guess as what it is, just a guess. If you still have some questions pertaining to this subject please contact me and I will answer it best I can and may add it to the FAQ.
  • How does scheduling work?
    Read about my services on the "Services" page, then click contact organizer. This link will bring you to the "Contact" page where you can fill out the form to get things started. I will contact you within 24-48 hours to set up a complimentary introduction phone call where we will briefly get to know each other. Moving forward, we will set up an in-home or virtual project consult. The consult takes 1 hour and is $65 in person, in your home or $45 virtually, in your home. At the end of the consult I will give you an estimate of how long your project will take and we will book your first organizing appointment. If you need to cancel, please give me at least 24 hours notice. If less than 24 hours notice there will be a $45 fee.
  • Do I need to purchase organizing elements?
    The simple answer is no. We can get creative and use what you have. If you want to we can take measurements and I could research and purchase items for your needs. This is a service I provide for your convenience.
  • Do I need to be present for the session(s)?
    It depends on what you hire me to do. If you are decluttering then I would want you there unless you give me clear directions of what needs to be discarded and what doesn't.
  • How do I prepare for the session?
    The best way to prepare for a session is to leave your space the way it is, please don't tidy the space at all. It shows me your space in it's natural state, where problem areas are and how I can best devise a plan for organization for your space. Also, we can get some amazing before and after photos. These photos will show us the drastic improvement upon finishing and instant gratification that will motivate us to keep moving forward. There will be ZERO judgment coming from me and will keep our time together confidential, remember I went through a similar experience. Side note: The before and after photos are for you and I only (not even my husband). I keep the strictest of confidence.
  • May I invite a friend or loved one to be present during my declutter?
    I highly recommend against this. In my experience I have found this to be very distracting, however, I am willing to work with you and your needs.
  • Before and after photos
    The only people seeing your before and after photos are you and I, that is it, not even my husband. Our work together is held in strict confidence.
  • What happens to the items I discard?
    I donate most items to salvation army, thrift stores etc. and blankets and sheets to animal shelters.
  • What if I forget how to fold items?
    Visit my blog page on my website to see the videos and watch them as many times as you need. If you have an item that is not on a video, please contact me and let me know. I will do my best to find something similar and make a folding video.
  • What if I forget where we placed items?
    We can make you an item location map or an index if necessary. It will have all the new homes for each item labeled and in alphabetical order for quick reference.
  • Are you confidential?
    Yes. My integrity is very important to me and having you feel safe before, during and after our time together is a priority. Our work together is 100% confidential.
  • What is your COVID-19 policy?
    Myself and my husband are fully vaccinated. Proof of vaccination will be provided upon request. I am more than happy to wear a mask if you prefer me to, just let me know during the phone consultation or in the form you fill out. If I have any symptoms prior to our appointment, I will let you know promptly and take a COVID-19 test to confirm positive or negative. If it is negative, but you feel uncomfortable and want to reschedule, just let me know. Your comfort is important to me.
  • Why do you charge the rate you charge?
    Ask yourself, are you worth an investment that will continue to serve you for the rest of your life? Now my rate seems low, doesn't it? I may be the one that is charging a specific rate but because you are the one that is paying it, we are both essentially saying; I am worth this rate. This is an interesting perspective about self-worth. Just to be clear, you and I are both worth well more than my highest rate but for this purpose, we have to start somewhere.
  • Are you a Certified Professional Organizer?
    Yes. I continue to research in this profession always improving my skills, perspective and awareness to give you the best well rounded service possible.
  • Cancellation and Rescheduling policy
    Cancellations and Rescheduling require a 24 hour notice. If less than a 24 hour notice there is a $45 fee.
  • Are you allergic to animals?
    I am not allergic to any animals that I am aware of.
  • What if I get hungry during our appointment?
    I suggest eating something prior to the appointment or keeping a protein bar, some nuts or a snack. I usually bring protein shakes or meal replacements just in case I get hungry during a session. If you need to stop and eat, I am sure we can work that out too.
  • What if I have an emergency a few hours prior to our appointment?
    If you have an emergency and it cannot be avoided we can discuss it and figure out the best way to proceed for both you and I. I try my best to be fair and understanding, things happen.
  • I have some clothing that you haven't made "how to fold" videos on, what if I forget how to fold them?
    If you want I can fold during our meeting with a camera facing straight down. Later, at home I will remove the audio and replace it with a voice over on how to fold that item. I am sure someone else in the world is wondering how to fold it too. You will be doing them a favor. I will not reveal who the owner of the garment is, keeping your anonymity is important to me.
  • Who records your videos for your YouTube channel?
    I do. I like to keep it simple, and real. I usually don't edit by doing the full video in one take and then voice over in one take.
  • Can we do a time-lapse video for my declutter and/or organizing session(s)?
    Sure. I have done this before and it's fun to watch afterwards. I will keep the video confidential. For time-lapse videos there is no audio recorded. I usually add some music to the video later.
  • Could I order bulk storage bins through you?
    Yes. We can discuss this service further when we work together.
  • How do you work with clients that are more than a few hours driving distance away?
    I have a couple options. We could do a video session (through wix, zoom or facetime), or I could fly to your location and work with you. If I were to fly to you, typically the client pays for travel accommodations however if you live in an area I frequently visit because of family or friends, then we could coordinate a date/time and work together.
  • What if I am in town, but get a cold and want to do a zoom meeting instead? Would the charge be the same because I booked the in-person meeting?
    That is an interesting question. We could switch it to the video meeting charge. We would be using Zoom and as long as you are fine with that, I can't see why not.
  • What is your refund policy?
    I feel confident about my method and services and use our introduction phone call to figure out if what I offer and what you need will be compatible. Please feel free to ask questions to get to know me and my method. The work I complete is non-refundable because it cannot be un-done however, if you are not satisfied please communicate with me and we will figure out the best way to address your needs and move forward.
  • How many animals do you have and what are their names?
    We have 2 cats. Simon is a 11 year old slightly overweight orange tabby cat, he has gone in and out of diabetic remission 3 times. I have been researching why and it may be due to a tooth infection. Infections create insulin resistance. Every time he becomes diabetic, he gets a respiratory infection and when we treat it with doxycycline the infection and diabetes go away... We are onto him and his weird health. He also used to have a hyperthyroid but we got him the procedure to fix it. Simon is in weight loss boot camp that I designed for him, he only needs to lose 16 ounces and he will be a healthy weight. His boot camp consists of him running up and down the hallway, jumping from chair to chair, he learned how to sit, shake paws, beg, walk on his hind legs (with help) and he lets me brush his fangs. I am slowly working on getting him to let me brush is back teeth. He used to know "stay" but he forgot how to do that, relearning how to do that will be a 2 person job. Mazee is an unknown age, she was a stray, the Dr's think she may be 2 years old. She is a multi colored tortoise and with one orange tabby front leg and one gray and black tabby on the other front let. She loves to attack her tail aggressively and chases her shadow. It is hilarious. You will see some videos and photos on my blog with these guys doing cameos. We do love dogs too, losing our late dog Misty really broke our hearts and we have decided to wait a little while to get a new dog.
  • What is your favorite color?
    Kelly green. What's yours?
  • Are you a certified life coach?
    Yes.
  • Are you accepting new Life Coaching clients?
    I am not at this time.
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